Going The Extra Mile With SWISS
Swiss service quality from A to Z: Experience carefree and seamless travel with SWISS

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By PEAKLIFE

Travel in your comfort zone

Every great trip ‒ whether it’s a bucket-list adventure or a much-needed escape ‒ starts from the airport itself. If your travel experience is smooth, stress-free, and maybe even a little indulgent, you already know you’re in for something special. And when you opt for the iconic SWISS International Air Lines, the official flag carrier of Switzerland renowned for its impeccable connectivity across the world, refined pleasures await your discovery. It has been over 20 years since SWISS became synonymous with style and elegance, an ethos reflected in its modern aircrafts, suave cabin amenities and its commitment to sustainable flying and seamless digital experiences. Here is what to expect when you choose to fly with SWISS.

Effortless Check-in and Exclusive Lounge Access

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Your journey will begin with a streamlined check-in process, with the option of checking in online, via the SWISS App, or at dedicated airport counters. If you’re flying SWISS Business, SWISS First, or are a Miles & More Top Tier customer, you’ll enjoy a separate check-in experience, bypassing the crowds at dedicated desks designed just for you. As a SWISS Miles & More Platinum Credit Card holder, you can also check in at any SWISS First Class check-in desk at Check-in 1 at any time, provided your flight has a SWISS flight number and is operated by SWISS.

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Once you’ve checked in, it’s time to unwind before your flight. Head to the SWISS lounges for some pre-flight relaxation. Treat yourself to the SWISS First Lounge, where you have private suites, à la carte dining, and panoramic runway views. Business Class passengers can enjoy the SWISS Business Lounge, offering a curated selection of Swiss wines, gourmet food, and cosy workspaces to prepare you for the journey ahead.

A Comfortable In-Flight Experience

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Once you’re airborne, the SWISS experience continues with comfort and design. Whether you’re flying SWISS Economy, SWISS Premium Economy, SWISS Business, or the indulgent SWISS First, every detail is designed with comfort, style, and Swiss precision in mind. The cabin interiors draw inspiration from Switzerland’s scenic landscapes, featuring neutral tones, ambient lighting, and ergonomic seating arrangements. When flying SWISS Business or SWISS First, lie-flat beds, plush bedding, and spacious cabins ensure you arrive feeling rested and refreshed, even after long-haul flights. Additionally, products by the Swiss luxury brand Soeder, a cover and pillow, and pyjamas by Zimmerli of Switzerland will ensure your personal well-being.

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Elevating this experience further, SWISS is set to introduce SWISS Senses—a reimagined long-haul experience debuting on the Airbus A350 and extending to the A330 and Boeing B777 fleets. With new cabin designs in soothing Bordeaux, anthracite, and beige shades, a suite concept in First and select Business cabins, and the integration of Human Centric Lighting to reduce jet lag, every inch of the cabin has been tailored to ensure your well-being. Enjoy sensory experiences like the Alpine Valley scent, upgraded bedding, and exclusive SWISS First items such as pyjamas and luxury amenity kits.

A Delicious Affair in the Air

The airline gives you little doses of Switzerland before you land, from the world-famous Swiss chocolates to gourmet meals served at 36,000 feet above the ground. In SWISS First, dining is nothing short of a gourmet experience, with ever-changing seasonal menus curated by Michelin-starred Swiss chefs. Every three months, you’re treated to a selection of delicious starters, main courses, and desserts, complemented by fine wines, champagne, and freshly brewed coffee.

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You have the freedom to choose your meal in advance or onboard. SWISS Business passengers are welcomed with a glass of Jacquart Mosaïque champagne. Swiss cheese, a centuries-old tradition of quality, purity, and exceptional flavour, makes its way to your table with an impressive selection of varieties from across the country, perfectly paired with VALSER Alpine mineral water from the pristine springs of Vals.

A Seamless Arrival Experience

As the aircraft begins its descent, you are guided through a smooth and well-orchestrated landing process. The crew ensures a seamless transition from air to ground with warm farewells and efficient baggage handling. Zurich Airport, the airline’s primary hub, is designed for swift connections and easy access to the city center, making onwards travel hassle-free.

Flying with SWISS is more than just a means of transportation—it is an experience defined by meticulous service, refined luxury, and Swiss precision.

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